My item has arrived damaged or is not what I ordered. What now?

  • June 30, 2016

We guarantee that your order will arrive at your door in perfect condition and will be what you ordered. You need to check that items received are in a good condition before signing the courier papers. If your order arrives damaged or is not what you ordered you have a 48 hour window period to contact us to arrange a return. If you contact us after the 48 hour window period you will not be able to return the product unless it is an incorrect item that was delivered. Be advised using or opening an item may void this returns policy. Any returns must be in brand new unused condition.